guide
The definitive guide to Front as a help desk
Learn how to set up Front as a help desk
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Front was built for helping teams build meaningful connections with customers — and now thousands of teams use Front to give world-class customer support. In this guide, we cover how to set up your inbox to help your team give excellent customer service.
You’ll learn...
Popular ways to set up team inboxes for support
How to triage messages to your team with automatic workflows, assignments, and more
Ways for your team to collaborate and work more efficiently with message templates
How to use Front’s Analytics to track and improve your team’s efficacy, response time, and customer satisfaction
