Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
The definitive guide to Front as a help desk
Learn how to set up Front as a help desk
Get your copy
Front was built for helping teams build meaningful connections with customers — and now thousands of teams use Front to give world-class customer support. In this guide, we cover how to set up your inbox to help your team give excellent customer service.
You’ll learn...
Popular ways to set up team inboxes for support
How to triage messages to your team with automatic workflows, assignments, and more
Ways for your team to collaborate and work more efficiently with message templates
How to use Front’s Analytics to track and improve your team’s efficacy, response time, and customer satisfaction
