Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Traditional email is slowing down your business. What’s next? Collaborative email.

Team-based collaboration tools have exploded, with the market expected to rise at a compound annual growth rate of 20% over the next 5 years, according to IDC. Yet, businesses’ most valuable communication tool — email — remains in a silo, cut off from team collaboration and business-critical apps.
In a new study, IDC analyst Wayne Kurtzman explains that businesses using traditional email are needlessly suffering through inefficient technology and antiquated workarounds that are slowing down their business.
Fortunately, he argues, collaborative email creates new workflows that make individuals and teams more efficient and productive.
The pitfalls of traditional email
New data on the benefits of collaboration
The productivity and time savings benefits of collaborative email
Real results from customers using the collaborative email client Front