worksheet
How customer support drives business value
It’s easy to say customer support is a revenue driver, but showing it can be a challenge. Use this free template to report on the support metrics and KPIs that matter most to your business.
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Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
It’s easy to say customer support is a revenue driver, but showing it can be a challenge. Use this free template to report on the support metrics and KPIs that matter most to your business.