5 ways to scale customer experiences through front-line collaboration

Align your team to collaborate better.
You work hard to offer a delightful customer experience, but it’s often a challenge to maintain that magic at scale. Join Front and AskNicely, with special guest Salesloft, as we share practical tips to help your front-line staff communicate efficiently, respond quickly and maintain the level of care your clients expect.
We’ll break down the essential steps for tapping into customer feedback, motivating your teams and empowering decisive action — at scale — to ensure customers have more of the amazing experiences that keep them coming back and telling others.
You’ll learn about...
Aligning on goals and desired outcomes
Closing the feedback loop with customers
Collaborating across departments for the ‘next-best action’
Distributing meaningful data across teams and systems
Creating a shift to a customer-obsessed culture
Speakers
Aaron Ward, CEO and Co-founder of AskNicely
Sarah Sheikh, Head of Customer Success at Front
Watch webinar
You might also like

Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer r...

In this ebook, we cover CSAT basics and tips for improving your customer satisfaction score. Learn how to set up CSAT surveys, gather feedback, & r...
Give Front a try today