Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
How to talk to your customers in 7 easy steps
Each interaction is a chance to represent—or misrepresent—your product and your brand
Watch webinar
First impressions matter. Customer support can be a bit like going on a first date: it’s not just what you say, it’s how you say it.
Watch this webinar as we discuss the 7 easy steps to talk to your customers.
You’ll learn...
Our best communication tips for building strong relationships with your customers
Shared experience on how to manage personalization at scale from one of our Customer Success Managers
How to choose tools that support and empower your customer-facing teams
