Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Customer service
Today’s customers are in control, demanding faster, more efficient service with a balance of AI and human touch. Our latest research reveals insights into customer loyalty with the tools you need t...
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Explore the main types of customer service and learn how modern teams combine automation and human connection to deliver more personal support.
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Explore the best Zendesk alternatives for modern support teams. Compare AI-powered, collaborative tools that deliver faster, more personal customer service.
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Explore the best modern ticketing systems for 2026, and learn how they boost collaboration and speed across customer service channels.
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AI for customer service makes support faster, smarter, and more human. Discover real use cases and tips for integrating AI into your workflow.
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Learn how the best customer service platforms streamline workflows, support agents, and turn every interaction into a five-star experience.
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Fast, collaborative support is now the key to winning and keeping customers. Speed and accuracy matter most: here’s how teams can use Front’s collaboration, AI, and automation features to deliver b...
Read more →News
How Front’s commitment to customer experience is shaping what’s next in support
Read more →Building Front
Clutter out, clarity in. Explore how we redesigned Front’s inbox to help teams move faster, stay focused, and scale with ease.
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Front’s redesigned inbox is cleaner, faster, and more focused, built to help teams work with less clutter and more control. It’s the most efficient Front yet.
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Front’s modern CX platform is here: AI you control, workflows that scale, and insights you can trust — all wrapped up in fresh new design to help your team work faster than ever. Join us tomorrow, ...
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Today’s winning businesses are tailoring AI-powered service to their customers’ unique preferences. Here’s how to do just that, industry by industry.
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Top stats shedding light on customer service expectations today
Read more →Front News
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