Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Customer success starts with a smooth handoff

Front’s Head of Success and Services Samantha Wong and Guru’s Manager of Account Management Maddie Fitzgerald compiled their own favorite resources for instilling a smooth handoff process. Access them here to use them for your own team.
You’ll receive...
Sample canned response introduction email from Sales to Onboarding
Handoff Salesforce record example with fields to have your Sales team fill in
Slide examples for internal handoffs and what to cover in the internal handoff meeting
Strategic account plan template