Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
New features that improve logistics agent productivity
Learn how linked conversations and dynamic objects increase team efficiency
Watch webinar
Front is making it easier for logistics companies to access essential quote or shipment details and manage conversation follow-ups — right in Front. Join us to learn how 3PLs can use Front’s newest features, linked conversations and dynamic objects, to dramatically improve agents’ process flows.
In this webinar, you’ll learn how to:
Link conversations to easily handle related to-do’s
Save time by bringing data into Front from other systems
Use these features together for maximum productivity
