Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Need-to-know basis: How much transparency is too much?
In a world where information is so easily accessible, where do we draw the line on what to share in business–with our teams internally, and with our customers? Profitwell CEO Patrick Campbell and Front CEO Mathilde Collin will debate the pros and cons of radical transparency and take an analytical look at what companies should be sharing with their teams.
Watch webinar
Patrick and Mathilde will cover…
what leaders should or shouldn’t share with their teams
what teams should or shouldn’t share with customers
real life examples from each company
