Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Analytics 101

Check back soon for the recording of this webinar!
Front’s customer communication platform helps you gain valuable insight into team, individual, and customer messaging so you can make confident, informed decisions. Whether you’re already using Front Analytics and want to learn more or are curious to see if Front is right for you, this special Analytics Webinar will help you understand how to leverage this powerful capability. In this webinar, you’ll learn to…
📈 Understand Front Analytics to track your business key performance indicators and obtain critical customer communication insight
⚙️ Create custom reports providing specific insight into your communication and team performance data
🧮 Understand the formula as to how Front calculates the metrics you see in analytics
This training is ideal for admins looking to leverage analytics or those already using analytics to dive deeper.
Grab your spot now, if you haven’t already!