Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Learn How to Build Your Company’s Workflow Inside Front
Watch this video training to learn Front’s top methods for organizing inboxes, triaging and routing conversations, classifying information, and automating work. You’ll also learn how these workflows can power your reporting.
Watch webinar
In this training, you will...
Learn the basic steps to build your organization’s workflow inside Front
Understand O.T.C.A.R. methodology
See how workflows apply to specific team examples
Start to apply learnings to your own Front configuration
If you have any questions, please reach out to [email protected] or your onboarding manager.
