Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
What’s next for Front: The future of AI-powered customer insights
Join Front CEO Dan O’Connell as he chats with Front’s new AI Product Lead, Kevin Yang, about how AI is making it easier to understand what your customers are really saying.
Watch on demand
Kevin, the founder of Idiomatic, recently joined Front to lead our AI product strategy. Soon Front customers will be able to tap into AI-powered customer conversation data as we accelerate our AI insights roadmap.
Tapping into their experience with AI, Dan and Kevin will go deep on:
Using AI to automatically surface insights like CSAT and sentiment analysis across all of your customer conversations
Turning customer feedback into actionable CX improvements
What the Idiomatic team joining Front means for helping support teams unlock more customer value in every touchpoint
If you’re looking for smarter ways to keep your customers happy and your team focused on what matters most, watch on demand now.
Speakers
Dan O’Connell, CEO at Front
Kevin Yang, Head of AI at Front
