Pricing
  • Sign in
Front Product Interface Screenshot
Front Overview
Product Tour

Use Cases

Customer Service Icon
Customer Service

All-in-one support platform

Email Management Icon
Email Management

Collaborative shared inboxes

Client Communication Icon
Client Communication

Personalized service at scale

AI Platform

Feature Icon AI
Front AI Overview

AI for the hard stuff

Feature Icon Autopilot
Autopilot

Beyond happy-path automation

Feature Icon Copilot
Copilot

AI help that actually gets complexity

Feature Icon Smart QA
Smart QA

QA minus the blind spots

Feature Icon Smart CSAT
Smart CSAT

CSAT without the lies

More Features

Feature Icon Omnichannel
Omnichannel

All the channels, zero chaos

Feature Icon Ticketing
Ticketing

Complexity in, clarity out

Feature Icon Live Chat Bots
Live chat

Chat people dont hate

Feature Icon Knowledge Base
Knowledge base

Stop answering déjà vu

Feature Icon Integrations
Integrations & API

Escape from tab hell

Industries

Industry Icon Technology
Technology
Industry Icon Financial Services
Financial Services
Industry Icon Logistics
Logistics
Industry Icon Manufacturing
Manufacturing
Industry Icon Professional Services
Professional Services
Industry Icon Travel
Travel

Teams

Teams Icon Customer Support
Customer Support
Teams Icon Operations
Operations
Teams Icon Inbound Sales
Inbound Sales
Teams Icon Account Management
Account Management
Teams Icon Customer Success
Success

Using Front

Academy
Community
Help Center
Developer Portal

Explore

Blog
Integrations
Guides & Webinars
Security
Customer Stories
Download App
Front's Support Report
Channel Partnerships
Front Control Shift AI Promo Image
Finally, agentic automation you can trust.

Help desk

Filters

Help desk

Building a better queue: how to set up a support ticket system that grows with you

Read more →

Help desk

The anatomy of a best-in-class help desk

Read more →

Help desk

Why your customer support team needs a web help desk

Read more →

Help desk

Meet the new Front Chat: Instant AI resolutions and faster team handoffs

Read more →

Help desk

Tickets, please: what’s a ticketing system and why your customers benefit from it

Read more →

Help desk

Better information, better tech: Why your IT team needs a modern service desk

Read more →
  • Previous
  • 1
  • 2
  • 3
  • 4
  • Next

The modern customer service platform.

g2-badge-best-usabilityg2-badge-leaderg2-momentum-leader
  • Linked In
  • Facebook
  • Instagram

AI Platform

  • Front AI Overview
  • Autopilot
  • Copilot
  • Smart QA
  • Smart CSAT

More Features

  • Front Overview
  • Help Desk
  • Shared Inbox
  • Ticketing
  • Knowledge Base
  • Live Chat
  • Integrations

Use Cases

  • Customer Service
  • Email Management
  • Client Communication

Explore

  • Pricing
  • Product Updates
  • Download App

Compare

  • Front vs. Zendesk
  • Front vs. Freshdesk
  • Front vs. Intercom
  • Front vs. Help Scout
  • Front vs. Salesforce

Resources

  • Blog
  • Customer Stories
  • Help
  • Academy
  • Developers
  • API

Company

  • About
  • Careers
  • Press
  • Real-Time Metrics
  • Become a Partner
  • Customer Referral
  • Contact Support
  • Legal

Additional Resources

Customer Support and Service

  • The State of Service Expectations
  • Customer Support Metrics Library
  • Guide to 100% CSAT

AI and Automation

  • Boost Agent Support Productivity
  • Front's New AI Capabilities
  • AI vs. Human Support Strategy

Knowledge Base

  • 5 Best Practices for Self-Service Support
  • Create AI-Friendly Help Center Articles
  • Top Tips for Knowledge Base Articles

More

  • Support Message Templates
  • Shared Inbox Management Tips

2026 FrontApp, Inc. All Rights Reserved.

  • SaaS Service Agreement
  • Privacy Notice
  • Cookie Policy
  • Google User Data Privacy Notice
  • Status
  • Your Privacy Choices