Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Culture
Culture
7 do’s and don’ts to get better at giving and receiving feedback
After 7 years of preaching radical candor at Front, what I find to be the biggest obstacle is not why we should practice it, but how to practice it. Here are the few phrases I’ve learned that have been helpful for giving and receiving feedback effectively.
Read more
Culture
Ten bold examples of transparency in the workplace
Your people need to know what’s happening in order to do their best work. And your customers need certain information in order to really trust your business. Try these examples from companies that embody transparency.
Read more
Culture
3 inspiring reads on leading a remote team with trust
Zapier, Doist, and Buffer have fully remote teams. Here’s their advice for keeping a culture of trust, no matter where your team is working from.
Read more
