guide

2026 Customer Operations Automation Field Guide

A practical guide to scaling AI automation without sacrificing trust, quality, or control

Get your copy

By clicking ’’Submit’’, I acknowledge I have read and agreed to FrontApp, Inc.’s Terms and Privacy Notice.




What you’ll get:

  • A clear 2026 point of view on controlled automation, so speed serves the experience, not the other way around

  • A simple impact–effort–risk scoring lens to pick your first one or two workflows

  • Six stack‑agnostic tactics you can run with today’s tools, each with a quick win and a pitfall to avoid

  • A 30‑day rollout plan your team can follow to pilot, tune, and expand

All in short, skimmable pages with copy‑ready examples you can paste into your own playbooks.