Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Steve Hackney, Head of Success and Solutions, talks to Dooner about leveraging technology to scale your shipper and carrier operations at the FreightWaves 2023 3PL Summit.
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