Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Customer service
Customer service
5 common communication problems with customers (and how to solve them)
Read real-world examples from support teams across multiple industries to learn five common communication problems with customers and how you can solve them.
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Customer service
4 well-crafted emails for asking customers for product feedback
To motivate customers to deliver the product feedback you’re looking for, you need an email message that entices them to respond. Here are four examples to learn from.
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Customer service
10 biggest challenges of customer success (& solutions)
More than 200 CX professionals shared their biggest customer success challenges. Here are their questions, with solutions for each one.
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