Bring Aircall voice and SMS into Front
Aircall is a completely cloud-based phone system and call center software solution. With Aircall, you can buy phone numbers for teams around the globe, manage teammates in your dashboard, and make and receive calls on your desktop or mobile device – all from the Aircall app.
With Aircall directly integrated into Front, you can manage calls, voicemails, SMS, and access full customer context—all from your Front inbox. Collaborate on transcripts just like email by commenting and tagging teammates. Keep agents focused with automatic availability status updates and track performance across every channel on one platform.
