Knowledge & Content

Microsoft Sharepoint

Access your SharePoint and OneDrive files in Front

Microsoft is a strategic technology partner to Front, providing the Microsoft 365 and Outlook platform that Front integrates with to enable shared inboxes, team collaboration, and email-based workflows. Microsoft SharePoint serves as your organization’s central knowledge repository for Word documents, policies, procedures, and institutional knowledge.

Front’s SharePoint integration connects your AI directly to this knowledge source, allowing Front’s AI to instantly access and reference relevant Word documents when customers ask questions—delivering more accurate, informed responses powered by your existing documentation.

Screenshot of Microsoft Sharepoint