Workflows

How to achieve Inbox Zero

What is Inbox Zero? Is it something you should even aim for? Here’s what you need to know about this email management tactic.

Workflows

5 email and calendar management tips to gain more free time

Free time often feels like a myth. If you’re using Gmail, Outlook, or Front, here are email and calendar management tips that can help you block off some free time in your day.

Workflows

How to achieve Inbox Zero

5 email and calendar management tips to gain more free time

5 night-and-day differences after automating your customer service workflow

How to achieve 100% CSAT and build a world-class support function

Introducing Dynamic Objects: Shortcuts to external data for better customer service

Front vs Freshdesk: A comprehensive buyer’s guide

What customer operations means in an AI world

AI is coming for the support industry — here are 5 ways your team needs to adapt